Frequently Asked Questions

Everything you need to know about your MOMO NAIL SUPPLY order and products.

How long does shipping take for my nail supplies?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gels or acrylics sooner.

Are your gel polishes and liquids professional grade?

Yes, all MOMO NAIL SUPPLY products are formulated for professional salon use, ensuring high pigmentation, long-lasting wear, and HEMA-free options where specified.

What is your return policy on opened liquids?

Due to hygiene and safety regulations in the beauty industry, we cannot accept returns on opened liquids, gels, or powders. Unopened items in original packaging can be returned within 14 days.

Do you offer bulk discounts for licensed nail technicians?

We do! Licensed professionals can apply for our Pro Account to access exclusive wholesale pricing and bulk bundle discounts on high-volume essentials.

My UV/LED lamp isn't curing properly. What should I do?

Ensure you are using the correct wavelength for your specific gel system. If issues persist, please contact our technical support team with your order number for troubleshooting or warranty claims.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment plans through Shop Pay and Afterpay.